Privacy Policy
Your privacy matters to us
At UXHub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1 Information We Collect
📊 Personal Information
- Contact details: Name, email address, phone number, and postal address when you register or contact us
- Account information: Username, password, and profile preferences
- Communication data: Messages, feedback, and correspondence with our team
🔧 Technical Information
- Usage data: Pages visited, time spent on site, click patterns, and navigation behavior
- Cookies: Small data files stored on your device to enhance your experience
2 How We Use Your Information
Service Provision and Improvement
We use your information to deliver our UX design services, process transactions, and continuously improve our offerings. This includes analyzing user behavior to enhance website functionality, develop new features, and optimize user experience across all touchpoints.
Communication and Support
Your contact information enables us to respond to inquiries, provide customer support, send service updates, and maintain ongoing relationships with clients. We may also use your data to notify you about important changes to our services or terms.
Marketing and Business Development
With your consent, we may use your information to send promotional materials, newsletters, and information about new services that may interest you. You can opt-out of marketing communications at any time using the unsubscribe link in our emails.
Legal and Compliance
We process your data to comply with legal obligations, enforce our terms of service, protect our rights and property, and ensure the security of our platform and users. This includes fraud prevention, abuse detection, and regulatory compliance.
3 Information Sharing and Disclosure
Our Commitment to Your Privacy
We do not sell, trade, or rent your personal information to third parties. We only share your information in limited circumstances described below, and always with appropriate safeguards in place.
✓ Service Providers
We work with trusted third-party service providers who assist us in operating our website, conducting business, or serving clients. These partners are bound by confidentiality agreements and are only authorized to use your information for specified purposes.
✓ Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or the public.
✓ Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate notice and continued protection under this privacy policy.
✓ Consent
We may share your information with your explicit consent or as otherwise disclosed at the time of collection, giving you full control over how your data is used.
4 Data Security
Enterprise-Grade Security
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to maintain the highest standards.
Encryption
All data is encrypted in transit and at rest using industry-standard protocols
Monitoring
24/7 security monitoring and threat detection systems
Access Control
Strict access controls and employee training on data protection
Important Security Notice
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords, keep your login credentials confidential, and log out of shared devices.
5 Your Rights and Choices
You Have Control Over Your Data
We believe in transparency and giving you control over your personal information. Depending on your location, you may have the following rights regarding your personal data:
Right to Access
Request a copy of the personal information we hold about you
Right to Correct
Request correction of inaccurate or incomplete information
Right to Delete
Request deletion of your personal information in certain circumstances
Right to Portability
Request transfer of your data to another service provider
Right to Object
Object to processing of your personal information for certain purposes
Right to Restrict
Request limitation of how we process your information
📞 How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days and may require additional information to verify your identity.
6 Cookies and Tracking Technologies
Understanding Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
🔧 Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled.
- • Session management
- • Security features
- • Load balancing
📊 Analytics Cookies
Help us understand how visitors interact with our website by collecting anonymous information.
- • Page views and visits
- • User behavior patterns
- • Performance metrics
🎯 Marketing Cookies
Used to deliver relevant advertisements and track the effectiveness of marketing campaigns.
- • Targeted advertising
- • Social media integration
- • Conversion tracking
⚙️ Managing Your Cookie Preferences
7 Additional Information
👶 Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
🌍 International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:
- Adequacy decisions by relevant data protection authorities
- Standard contractual clauses approved by regulatory bodies
- Certification schemes and codes of conduct
- Other legally recognized transfer mechanisms
📝 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our website
The "Last updated" date at the top of this policy indicates when the most recent changes were made.
? Contact Us
Have questions about this Privacy Policy? We're here to help.
Get in Touch
Phone
+63 917 706 9852Address
Scout Tobias St.
Quezon City, Metro Manila
Philippines
Business Hours
Mon-Fri: 9:00-18:00 PHT
Data Protection Officer
For specific privacy-related inquiries, data subject requests, or concerns about how we handle your personal information, you can also contact our Data Protection Officer directly.
DPO Contact
For urgent matters, please call our main line and request to speak with our privacy team.
Thank You for Trusting UXHub
We're committed to protecting your privacy and building lasting relationships based on trust and transparency.
© 2024 UXHub. All rights reserved. This Privacy Policy is governed by the laws of the Philippines.